Privacy Policy

We may collect the following information:

• Contact Information: name, email address, phone number, and mailing address.
• Service Information: details about your property, inspection history, and service requests.
• Communication Data: messages you send us through our contact form, email, phone, or SMS.
• Technical Data: IP address, browser type, device information, and usage analytics.

• To respond to inquiries and provide quotes.
• To schedule, perform, and follow up on fire protection services.
• To send appointment reminders, service updates, and inspection notifications.
• To comply with legal, regulatory, and code-compliance obligations.
• To improve our website, services, and customer experience.

If you opt in to receive text messages from QUICK RESPONSE FIRE PROTECTION, INC., we will use your phone number to send transactional and informational messages such as appointment confirmations, service updates, inspection reminders, and quote follow-ups.

• Consent is optional and is never a condition of purchase or service.
• Message frequency varies based on your account activity.
• Message and data rates may apply, charged by your wireless carrier.
• You may opt out at any time by replying STOP. Reply HELP for assistance.
• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude mobile opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., scheduling, communications, and IT vendors), under confidentiality obligations.
• Government agencies and authorities having jurisdiction, where required for code compliance.
• Legal authorities when required by law, subpoena, or to protect our rights.

We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. These include encrypted transport (HTTPS/TLS), restricted internal access, and secure storage of customer records. No method of transmission over the Internet is 100% secure, but we work to protect your information using industry-standard practices.

We retain personal information only as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. To exercise these rights, contact us using the information below.

Our website and services are not directed to children under 13, and we do not knowingly collect information from children under 13.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or our data practices, contact: